What Happens Before Your Kilimanjaro Climb?

3.1 If I’m flying to Nairobi, how do I reach Arusha and Team Kilimanjaro?

If unable to find affordable flights to Kilimanjaro International Airport an alternative is that you fly to Nairobi, spend the night at a hotel there and transfer to Arusha via a six hour bus journey, crossing the border at Namanga. You’ll need a Kenyan tourist visa for this option which you can purchase at Nairobi airport when you arrive.

If flying in to Nairobi you will need to take the Shuttle Bus across the border to Arusha, which effectively uses up an additional day and may require a night at a hotel in Nairobi. Further information about flights and Shuttles is offered hereA reliable and centrally situated hotel that is very conveniently located for pickup by the Shuttle Bus service to Arusha is the the Comfort Hotel with whom you are encouraged to book directly.


There are two Shuttle Bus departures from Nairobi daily, leaving at 0730 and 1330. This route enters Tanzania at Namanga border where it is necessary to show or purchase an entry visa for Tanzania and to show a Yellow Fever Certificate of Vaccination. To book this Shuttle, you can either use Riverside’s online facility here or request us to book this on your behalf. If you wish us to book this we will need to know your movements and timings immediately prior to your proposed Shuttle departure. Please enter these details into the special instructions box on your booking form. Further information on the implications of flying via Nairobi is obtainable here.

3.2 Do you have a contract for me to sign when I arrive in Moshi?

We don’t operate out of Moshi, but when we collect you we ask you to sign a declaration and conditions of participation. Let us know if you wish us to email this to you.

3.3 Do you check client's items the night before to ensure they are well equipped?


Not if their flight comes in at 2045 with KLM, which is very often the case with people being so busy these days and barely squeezing in a climb between their flights, as this means that they will generally get through Immigration at 2120 and reach their hotel at 2200 – 2230, depending on whether there have been any delays arriving at JRO. But where a climber reaches Arusha with enough time to afford a kit check our standard operating procedure is to meet them at their hotel at 1800 on the evening immediately preceding their climb. The guide then delivers a short brief, all hired gear, and checks the climber’s own gear for suitability. Any deficiencies are then resolved overnight and it is hoped that by 0730 when we collect the climber everything is squared away and we can proceed to the hill without delays.

3.4 Am you able to advise where I can hire a good quality down jacket?

Yes, from us! Please use the Team Kilimanjaro equipment hire request list.

3.5 Am I able to leave excess luggage at your hotel before and after the trek?

Any of the hotels that we would book on your behalf are happy to look after your luggage while you are on the mountain. They all have lock-rooms and internal safes for small items of especial value.

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